Progress in the handling of banking complaints by HKMA

API Detailed Documentation

API URL:

https://api.hkma.gov.hk/public/bank-svf-info/bank-complaint-progress
Output Fields (JSON) Swagger Format
Name Type Unit Of Measure Description
end_of_monthDateYear and Month in ISO format yyyy-mm
For example, 2021-02
conduct_related_last_mth_pNumberAmountConduct-related issues
In progress as at previous month
conduct_related_cur_mth_rNumberAmountConduct-related issues
Received in current month
conduct_related_cur_mth_cNumberAmountConduct-related issues
Completed in current month
conduct_related_cur_mth_pNumberAmountConduct-related issues
In progress as at current month
general_bank_last_mth_pNumberAmountGeneral banking services1
In progress as at previous month
general_bank_cur_mth_rNumberAmountGeneral banking services1
Received in current month
general_bank_cur_mth_cNumberAmountGeneral banking services1
Completed in current month
general_bank_cur_mth_pNumberAmountGeneral banking services1
In progress as at current month
total_last_mth_pNumberAmountTotal
In progress as at previous month
total_cur_mth_rNumberAmountTotal
Received in current month
total_cur_mth_cNumberAmountTotal
Completed in current month
total_cur_mth_pNumberAmountTotal
In progress as at current month

Footnotes:

1. These are complaints concerning service quality and commercial disputes.

API Examples

Javascript Example

$.ajax({
url: 'https://api.hkma.gov.hk/public/bank-svf-info/bank-complaint-progress?offset=0',
dataType:'json',
success:function(data){
alert('results found:'+ data.result.datasize)
}
});

Python Example

import urllib.request
url = 'https://api.hkma.gov.hk/public/bank-svf-info/bank-complaint-progress?offset=0'
with urllib.request.urlopen (url) as req:
print (req.read())

How to use the APIs

To learn more, please visit API documentation.